If you would like to cancel or fail to attend your booked appointment and admin fee will be changed. Please read the Refund Policy.
Refunds and cancellation request should be submitted via email on, this may take up to 14 days to process.
We hand deliver our tests to our associated labs daily for testing to try and get you results within the specified timeframe.
However please note that labs may have to repeat tests which could impact timing.
Whilst we will do our very best to ensure your result is returned on time, PCRtravel is unable to accept liability or provide any compensation for costs you may incur due to delayed results.
The tests we offer are as follows:
Are travel certificates included in my test?
All our tests include travel certificates if required.
If you return to the UK from a country that is no on the UK travel corridor list, you can take this test on day 5 after returning. If you test negative, you may be allowed to be ‘released’ from quarantine as per government guidelines.
This test will be able to tell if you have had COVID 19 in the past by testing for antibodies in you blood. This test should be performed after 21 days from symptoms.
Please note that there is no evidence to suggest that you will be fully immune from covid 19 following infection and the presence of antibodies in your blood. Therefore, it is important to continue to social distance and follow government guidelines during the pandemic.
Once your online booking is made, you will be sent a test kit in the post VIA royal mail signed for. The test kit will include all the instructions required to perform the test. The swabs should be sealed and posted back for laboratory testing.
For faster results we advise our patients to take the test immediately and send results via special delivery or via a private courier for faster turnaround.
All our tests are sourced from UKAS accredited laboratories, which are the regulatory body for the testing for COVID-19 in the UK, to ensure the most accurate results.
Where are tests performed?
Tests are carried out in our branches in London and then sent to local testing laboratories for a fast turnaround.
Tests can be booked online or by telephone.
Confirmation of your booking will be sent via email.
Do not eat drink chew or brush your teeth withing at least 20 minutes of having you test.
This can contaminate you sample and may result in delays and may potentially require a retest.
If you are having a fit to fly test, please bring your passport or any other travel document to your appointment.
Please arrive just prior to testing time. This allows us to manage the flow of patients.
Antibody tests – 48hrs via email
PCR fit to fly test – same day, 24 hours or within 48 hours from when the test has been taken.
Please note that we use external laboratories and have no control over their processing times once we have delivered any samples.
All travel certificates are sent via email.
If you have any questions, please email on:
Please note that we use external laboratories, and we are unable to control their processing times once the samples have been delivered.
Laboratories may need to repeat tests or prioritise some tests over others which could impact the timing of the results.
PCRtravel is unable to provide any compensation for any costs you may incur due to delayed results.
You will need to self-isolate and take any other precautions as per government guideline.
Please read al the advice and follow guidance here: https://www.nhs.uk/conditions/coronavirus-covid-19/
If you are feeling unwell, please visit this website for further advise here: https://111.nhs.uk/covid-19/
All positive results are reported to public health England as part of the national reporting process.
PCRtravel will also report positive test results identified via rapid antigen tests to public health England.